Enter a Start and End Date, select whether it's a Single or Recurring Event, and choose from the Delivery Options available. Now give your Event a name. And Save! If you need to make any changes, either Edit Event or Delete. 

We hold parcels for a maximum of 21 days before they are returned to sender.

We'll text and email you on the day before delivery is due. At this stage, you can reschedule the date or change the delivery location.

Some retailers don't allow change of address for security reasons. Or, the delivery may already have been in the DPD system before the alternative address event was set up. Contact Parcel Wizard Customer Services at email: parcelwizard@dpd.ie with the consignment number and we'll double check for you.

No, each Parcel Wizard ID is unique to its user and must be used only by you.

Registration is easy and quick so encourage friends to sign up and become Parcel Wizard Club members and they may also enjoy club benefits.

If your schedule changes temporarily you can let Parcel Wizard know by overriding a recurring event by flagging the date with "event override" and specifying your new delivery preference for that date.  

No, this service is completely free.

Register now - and if the parcel hasn't yet come into the DPD network, you still have time to register your delivery preferences.

If the parcel is already with DPD and you have your DPD tracking number, you can check its status on www.dpd.ie.

You can contact your local depot for an update on the status of the delivery. Details of your local depot can be found on www.dpd.ie/depot-finder.

If you are an online retailer who ships with DPD it would be of great benefit to your customers to be registered members of DPD Parcel Wizard. It will give them more control over the delivery process avoiding the frustrating delays all too commonly experience by online purchases these days. Contact parcelwizard@dpd.ie to discuss putting a DPD Parcel Wizard link on your site. We'll also feature your logo on our "Customer Carousel".

No, at the moment we do not deliver on Saturdays or Bank Holidays.